Store Policy and Shipping 

Store Policy 

  • All sales are final, NON-REFUNDABLE and NO RETURNS.

  • If the wrong item is shipped, please accept free of charge. You will be sent correct item at no charge to you. 

Shipping Information & Covid-19

  • Shipping times may be delayed due to shipping delays with shipping carrier. 

  • Orders are shipped from Indianapolis, IN, please allow arrival 2-14 business days from the date of your processed order email.  

  • Shipping is done on weekdays Monday, Wednesday, & Friday 9am-5pm Eastern, not including holidays. 

  • Please allow 5-7 business days to process orders, we work in small batches to ensure high quality 

  • When postage for your order has been printed you will receive a shipping notification, and your order will be dropped off to the post office within 2-3 days of that notification.

  • Orders may be delayed on packing date due to high traffic times(sales, holidays). Please allow 3-4 business days to pack order 

  • Not responsible for shipping delays, lost packages marked delivered but not received, or merchandise damaged during transport.

  • Please wait at least 9 business days before you submit inquiries regarding orders; send emails: bathbombaellc@gmail.com